Easy Maxi Cabs – Privacy Policy
Easy Maxi Cabs (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
1. Information We Collect
We may collect personal information including:
• Full name
• Phone number
• Email address
• Pickup and drop off addresses
• Passenger numbers
• Booking details
• Payment information (processed securely via third party providers)
2. How We Collect Information
Information is collected when you:
• Make a booking via phone, website, email, or messaging platforms
• Contact us for enquiries or quotes
• Use our services
3. How We Use Your Information
Your information is used to:
• Process bookings and provide transport services
• Communicate about your trip
• Send confirmations and updates
• Improve customer service
• Meet legal and regulatory requirements
4. Sharing of Information
We do not sell or rent your personal information.
Information may be shared only with:
• Drivers completing your booking
• Payment processors
• Service providers assisting with operations
• Authorities if required by law
5. Payment Security
Card and online payments are handled by secure third party payment providers. Easy Maxi Cabs does not store full card details.
6. Data Storage & Protection
We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure. Information is stored securely in our systems.
7. Access & Correction
You may request access to or correction of your personal information by contacting us.
8. Marketing Communications
We may occasionally send service related messages. You may opt out of non essential communications at any time.
9. Cookies & Website Usage
Our website may use cookies to improve user experience. Cookies do not personally identify you.
10. Retention of Information
We retain personal information only as long as necessary for business or legal purposes.
11. Complaints
If you believe your privacy has been breached, please contact us. We will investigate and respond promptly.
12. Changes to This Policy
This Privacy Policy may be updated from time to time. The latest version will be available on our website.
13. Contact Us
For privacy related enquiries, please contact:
Easy Maxi Cabs
Email: bookings@easymaxicabs.com.au
Phone: (03) 9075 4956
Operated by Easy Transport Solutions Pty Ltd (ABN 17 691 931 861, ACN 691 931 861), trading as Easy Maxi Cabs.
